Read some of our Customer Reviews:
Converged Communications develops strong relationships with our clients and a large portion of our business is through current customer recommendations. Below are a few of our Client Testimonials.
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Converged Communications is our go to partner for network cabling infrastructure and IT support for our Kansas City locations. They are reliable and go above and beyond the call of duty to make sure the job is complete and satisfactory all at a reasonable cost. They have assisted us in moving a 200 seat location from one building to another seamlessly and were involved in everything from cabling to reconfiguring network switches to accepting deliveries for us! Converged Communications is company I would recommend without hesitation.
Chief Information Officer, Genesis 10
Industry: Business Consulting/Domestic Outsourcing
Converged is a company that stands behind what they talk to you about. They were here to help us with installation of a new server and WiFi network. They are on site to assist in any matters which may occur involving a technology "bug". They are monitoring our system off site and are only a phone call away to being on site to rectify an issue. We have been exceptionally happy with our choice in choosing use Converge since day one. I have spoken to many of my fellow principals about contacting Converge and seeing how they can meet their needs, like they did for my school.
Principal, St. Charles Catholic School
Converged Communications has been great from the time we upgraded our phone system 2 years ago to being awesome during our remodel of the hospital. They have been above and beyond in keeping our phones, computers and internet going through it all. Their customer service and technicians are outstanding
Practice Manager, Eagle Animal Hospital
Our company has had the pleasure of working with Converged Communications going on five years now. The quality of service they provide is second-to-none, and we never have to worry if they will respond to us, or be available when we have an emergency. Converged consistently does everything in their power to find the most efficient and economical solution in order keep our business up and running.
Owner, Instant Auto Credit / A&M Auto
Industry: Auto Sales/Dealerships
Our company has always had excellent customer service from the Converged Communications staff...whether it's a minor or major issue with our system, they are always quick to respond with professional and timely service.
Facilities Project Manager, SERC Physical Therapy
Industry: Healthcare/Physical Therapy
We recently moved offices, and changed both EHR and Billing systems. We would not have taken on all these changes on at once, had it not been for the support of our new IT Company. Mick, and his crew at Converged Communications, have been awesome in everything from installing our new phone system, to moving all of our electronics, and day to day IT support for new systems. They are by far the best IT company we have ever had. I would recommend Converged Communications hands down to any of my friends or colleagues!
Office Manager, Somers Eye Center
Converged Communications has provided our medical practice with telephone and comprehensive IT support for the past six years. CCs telecommunications department identified the best telephone system for our office, installed the hardware, set up the server communications, trained the staff, and has provided excellent and responsive support throughout our association.
CC’s IT department was instrumental in our practice’s implementation of an EMR system providing: hardware purchasing suggestions; installation of an on-site server, network equipment and wireless access points; setup and testing of laptops for the providers and PCs for the staff; networking various peripheral devices; instituting and training backup procedures; diagnosing transition and workflow issues; and tirelessly helping the ‘technologically challenged’ users.
Our physicians, staff and administrators have been very pleased and thoroughly satisfied with Converged’s professional approach to planned routine maintenance, diagnostic support, assistance with hardware decisions and backup options. I recommend this team of telecommunications and IT professionals without reservation.”
Practice Manager, Kansas City Womens Clinic
Your company should be proud of the customer service and work you do.
Converged Communications was first brought to us by a contractor. It became clear the first day that they were very experienced. They first assessed our needs, then offered multiple solutions with suggestions as to which one would be the most cost effective given the needs of our growing office. Once the work was completed, the engineer explained everything they had done in a clear manner which a novice could understand. Everything was exactly as stated and as estimated. We have called them back several times to help with the expansion of our office and just as they had recommended the additional work was minimal due to the initial planning of the project. I like the fact that they try to always have the same engineer come to the site when doing upgrades as they are familiar with what was already completed. That being said, all the work they have done is clearly labeled and consistent so that I believe anyone could come out and move forward. They are a preferred vendor for us and I would highly recommend them to anyone looking for their services.
Vice President of Operations, Vitalograph
Industry: Medical equipment distribution
H&S Electric Co. LLC, has worked side by side with Converged Communications for well over 5 years now. We have found that their attention to detail is just over the top. They believe in customer service & go out of their way to insure customer satisfaction. We have recommended Converged to many companies & I have never heard anything that was negative from our referrals.
All of their work has always been neat, labeled & jobs are left in such a way that you wouldn’t have even known they were there. Just like it was their own home. They make you feel like part of a family. We look forward to many more years of working side by side with Converged Communication.
Project Manager/Estimator, H & S Electric Co. LLC
Industry: Electrical Contracting
Converged Communications does a wonderful job with both IT and Phone services! They are always patient, responsive to our needs and even help us out at our various locations all over the state if need be! They work with all of our people, even those that aren’t very IT savvy in a professional and courteous manner and always keep at it until all issues are solved!
Executive Assistant, Fulson Housing
Industry: Apartment Complex Management
Converged Communications have been our service provider for our ESI phone system for over seven years and if there is a problem/issue they will have someone out to fix whatever the issue may be in a timely fashion. Great Customer Service . They take care of their customers.
Building & Grounds & Procurement Specialist, Clay County Health Department
Industry: County Government
The Service that Converged Communications, is by far the best you could wish for. From prompt response, reasonable pricing, excellent customer service and most of all extreme knowledge of the Industry. We bought our phone system from them, and could not be happier.
Call me for a referral, and I will tell you first hand the Professionalism and Knowledge of this Company surpasses any Communications Company I have used in the past. The future will always be with Converged Communications.
President, Mid-America Contractors, Inc.
Industry: Commercial General Contractor
I have had the privilege of working with Converged Communications for several years for both IT and telephone projects and needs. The knowledge and service provided has always been exceptional. Their employees are attentive and responsive to our questions, needs and issues especially in urgent situations. They offer professional and high quality service and understand the needs of a busy office. I highly recommend Converged Communications.
Practice Manager, Midwest Medical Specialists
Working with Converged has removed our phone system as being viewed as a hassle. From the initial meeting with Lee to the installation to the post sales follow up and service the Converged team has been a great business partner for Pella KC.
General Manager, Pella Products of Kansas City
I have worked in the software development field for many years, and have been working at a catholic grade school for the past two years as the Computers Teacher for grades K-8. I also provide tech support to our teachers and staff. In addition, I work to continue to move us forward with our tech hardware and software at our school.
I have so enjoyed working with Converged. I work primarily with Aaron and sometimes Joe. Both men are wonderful. Always willing to answer my many questions, look into my issues and find resolution quickly, and discuss tech in general with me. I am astounded at their tech knowledge. I appreciate them more than they know.
Technology Teacher, St. Charles School